Vista Resource Page

Microsoft has made significant changes to how software runs on its new operating system, Windows Vista. If you are NOT planning to upgrade to the Windows Vista operating system, no action is required. You can continue to use your current EZClaim products. If you ARE considering using Windows Vista, you should understand the following:

• EZClaim Advanced 7 trial software on this site is Vista ready.  http://www.ezclaim.com/download
   
• EZClaim Basic 7 Release 4 and Advanced 7 Release 6 (and higher) are the only versions of the software that will install and work with the Windows Vista operating system (all flavors from Home Basic to Ultimate).  They will also run on Windows XP and Windows 2000. 
   
• EZClaim Basic 5 and Advanced 6 (and earlier), were developed and released before Windows Vista was introduced and will not work when running on Windows Vista.

EZClaim Setup and Updates

• Setup - During installation, a Vista security box will appear saying 'A program needs your permission to continue'.  Click the Continue button to continue with the installation.  Vista is making sure you actually want to install the program.
   
• Updates - Download updates to your desktop, right click the update file, select 'Run as Administrator'

Additional Vista Information

• The C:\Program Files\EZClaim directory is read only unless running as an administrator.  Because of this, the DBLocationLog.txt is not available
• The default database location will be C:\Users\Public\Documents\EZClaim
• QuickBooks 2007 is the only version of QB that works with Vista. 
• The EDI File Analyzer is not accessible from the right click > Send To menu after installing on Windows Vista.  You can manually add the EDI File Analyzer to the Send To menu.
• Only EZLink 7.0 and higher included with Advanced 7 will work with Windows Vista.
• Not all report downloads have been converted to Vista compatibility.  If an update will not work with Vista, contact our support department.
• If Basic 7 is installed on Vista and you will be installing Advanced 7, backup your data, then uninstall Basic 7 before installing Advanced 7.
• If you are 'hosting' the database on a Vista machine in a multi-user setup.  You may have trouble with more than one person accessing the database.  Refer to the following Microsoft knowledge base articles for more information.  If you are running a peer-to-peer network, we suggest assigning a XP machine to be the 'master' and hold the database.  Microsoft KB articles http://support.microsoft.com/kb/935370 and http://support.microsoft.com/kb/935366 contain more detailed information.

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